Shipping Delivery

PLEASE BE AWARE, THERE IS A PANDEMIC AROUND THE WORLD. OUR PROCESSING SERVICE AND AUSTRALIA POST DELIVERY HAVE BEEN AFFECTED. THE BELOW INFORMATION ISN'T 100% ACCURATE RIGHT NOW.

PLEASE BE PATIENTE!

More accurate estimation? Please visit Australia Post Delivery Times Calculator Here

Calculate from postcode 2010.

Don't forget to "Enter a Date" after clicking "Go" for an accurate estimation.


ORDERS TO NSW:

ORDERS UNDER $50

TYPE OF SHIPPING

COST

NOTES

CLICK & COLLECT (SURRY HILLS SYDNEY) 

MON-FRI: 11AM-1PM ONLY

$0.00

We will email with instructions for collection as soon as your order is ready for collection. Please allow 1 HOUR for us to prepare the order. We will contact you ASAP if the item(s) are unavailable. 

STANDARD POST

$5.00

This method offers a Tracking ID and normally takes 2 to 7 business days for items to be delivered. (Delivery areas further away from Sydney and rural addresses will result in longer lead times).

REGISTERED POST

$8.00

Receive your order in a safer way and with peace of mind. This method offers a Tracking ID and requires a signature upon delivery.

EXPRESS POST

$15.00

The fastest way to receive your order via Australia Post. This method offers a Tracking ID and normally takes 1 to 2 business days to be delivered. 

SAME DAY DELIVERY (METRO SYDNEY ONLY)

MON-FRI ONLY

$25.00

This method does not include a tracking ID. Orders must be placed BEFORE 2pm to qualify for same day delivery. Delivery times are between 3pm-8pm. We will contact you ASAP if the item(s) are unavailable.

3HR Delivery (METRO SYDNEY ONLY)

MON-FRI ONLY

$45.00

This method does not include a tracking ID. Ordering hours are between 10am-4pm (if order is placed after 4pm, it will be dispatched at 10am the following day). We will contact you ASAP if the item(s) are unavailable.

 

ORDERS OVER $50

TYPE OF SHIPPING

COST

NOTES

CLICK & COLLECT (SURRY HILLS SYDNEY) 

MON-FRI: 11AM-1PM ONLY

$0.00

We will email with instructions for collection as soon as your order is ready for collection. Please allow 1 HOUR for us to prepare the order. We will contact you ASAP if the item(s) are unavailable. 

STANDARD POST

$0.00

This method offers a Tracking ID and normally takes 2 to 7 business days for items to be delivered. (Delivery areas further away from Sydney and rural addresses will result in longer lead times).

REGISTERED POST

$8.00

Receive your order in a safer way and with peace of mind. This method offers a Tracking ID and requires a signature upon delivery.

EXPRESS POST

$10.00

The fastest way to receive your order via Australia Post. This method offers a Tracking ID and normally takes 1 to 2 business days to be delivered. 

SAME DAY DELIVERY (METRO SYDNEY ONLY)

MON-FRI ONLY

$25.00

This method does not include a tracking ID. Orders must be placed BEFORE 2pm to qualify for same day delivery. Delivery times are between 3pm-8pm. We will contact you ASAP if the item(s) are unavailable.

3HR Delivery (METRO SYDNEY ONLY)

MON-FRI ONLY

$45.00

This method does not include a tracking ID. Ordering hours are between 10am-4pm (if order is placed after 4pm, it will be dispatched at 10am the following day). We will contact you ASAP if the item(s) are unavailable.

 

 

ORDERS TO ANY STATE OUTSIDE OF NSW:

ORDERS UNDER $50:

TYPE OF SHIPPING

COST

NOTES

STANDARD POST

$5.00

This method offers a Tracking ID and normally takes 2 to 7 business days for items to be delivered. (Delivery areas further away from Sydney and rural addresses will result in longer lead times).

REGISTERED POST

$8.00

Receive your order in a safer way and with peace of mind. This method offers a Tracking ID and requires a signature upon delivery.

EXPRESS POST

$15.00

The fastest way to receive your order. This method offers a Tracking ID and normally takes 1 to 4 business days to be delivered. 

 

ORDERS OVER $50:

TYPE OF SHIPPING

COST

NOTES

STANDARD POST

$0.00

This method offers a Tracking ID and normally takes 2 to 7 business days for items to be delivered. (Delivery areas further away from Sydney and rural addresses will result in longer lead times).

REGISTERED POST

$8.00

Receive your order in a safer way and with peace of mind. This method offers a Tracking ID and requires a signature upon delivery.

EXPRESS POST

$10.00

The fastest way to receive your order. This method offers a Tracking ID and normally takes 1 to 4 business days to be delivered. 

 

 

 

BULKY/HEAVY ITEMS:

TYPE OF SHIPPING

COST

NOTES

STANDARD POST

$5.00 per KG

This method offers a Tracking ID and normally takes 2 to 7 business days for items to be delivered. (Delivery areas further away from Sydney and rural addresses will result in longer lead times).

REGISTERED POST

$5.00 per KG

Receive your order in a safer way and with peace of mind. This method offers a Tracking ID and requires a signature upon delivery.

EXPRESS POST

$10.00 per KG

The fastest way to receive your order. This method offers a Tracking ID and normally takes 1 to 4 business days to be delivered. 

 

INCORRECT ADDRESS/NEED TO CHANGE ADDRESS:

If you have entered an incorrect address and need to make a change, please contact us as soon as possible. We can make changes to your address within 1 business hour* of the order being placed. Outside of the 1 business hour of the order being placed, please contact Australia Post. You can also change the address yourself via the Australia Post website using your Tracking ID provided.

*Within our hours of business. Monday - Friday: 11am - 1pm (LOCKDOWN HOURS).

If the order is delivered to the wrong address and sent back to us, once the correct address is confirmed a postage fee of $10 will be incurred for sending out the order a second time. This must be paid before we resend the order.

 

 

Same Day Delivery

Fee: $35 orders placed before 2 pm, Monday to Friday (excepts Public Holidays)

 

3 Hours Delivery 

Fee: $35 orders placed before 4 pm, Monday to Friday (excepts Public Holidays). Orders will be dispatched from 10 am.

 

For Tracking Information

Tracking information will be sent to you by Australia Post.

Please check your email address for an email from Australia Post with tracking information.

Please also check your Junk Email folder before contacting us.

Shipments To Other Countries

Sydney Salon Supplies also delivers to New Zealand. Shipping flat rate to NZ is 25 AUD for all parcels less than 3KG.

However, if parcels are heavier than 3KG, extra fee will be requested before dispatching the parcels.

 

Please note shipping to universities is not accepted.

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