Some of the goods advertised on this website come with a manufacturer's warranty. Most of the goods come with a 1 year warranty while some with 2 years warranty.
Typically outlined below
BABYLISS - 12 MOTHS
BIO IONIC - 12 MONTHS
DIVA - 12 MONTHS
GAMMA PIU - 12 MONTHS
GHD - 2 YEARS
H2D - 12 MONTHS
HI LIFT - 12 MONTHS
MUK 1-2 YEARS
PARLUX - 12 MONTHS
SILVER BULLET - 1 - 2 YEARS
TWINTURBO - 12 MONTHS
WAHL - 1 - 2 YEARS
You should contact us directly for details relating to the available manufacturer's warranty (if any).
In addition, they come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Full details of your consumer rights may be found at www.consumerlaw.gov.au.
Our contact details
Please contact these companies directly for support:
ghd warranties: 1300 443 424
If you're having troubles with a ghd product, then please contact their warranty line directly.
You can complete the details below and send to ConsumerServices@ghdhair.com.au and they can action and contact you back with next steps.
Date code of your ghd (on the safety label):
Product type and colour e.g pink platinum styler:
Date of purchase (attach a photo/screen shot of your receipt if you have one):
What is the fault with the ghd product:
MUK warranties: 1300 768 264
Beachwaver warranties:(2)9666 11 11
M&U Imports Australia warranties
662 South Road
Moorabbin VIC 3189
Tel: 03 9555 1533
If you need to have another branded electrical item repaired, whilst is covered by its 12 or 24 month warranty period, we will handle everything for you. All you need to do is contact us to obtain a product warranty return form, and post this and your product back to us. Whilst Sydney Salon Supplies will cover all costs involved between the manufacturer, you will be required to cover the expense for getting the item back to us.